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Starting 9th May 2016, all orders which are cancelled due to a seller-related issue, by a seller or Paytm will be liable to penalty charges.

Please note that there are different penalties for post and pre-SLA breach.Below is the penalty structure

table

*Products not on fixed commission, the penalties will be charged on category base commissions.

 PaytmGoBig Pro Tip: In order to avoid this penalty, please keep your stock updated.