Paytm Mall takes pride in offering you the fastest payment cycle without any hassle. We have ensured that payments are done on all weekdays except for Saturday and Sundays.

How would you know?

Once the order changes to ‘Delivered‘ status, you will get a payment e-mail from us. An attached PDF invoice gives you an idea of your order & your earnings.

Please note that the payout is made after deducting the sum of [marketplace commission + payment gateway charges + Logistics (LMD partner) + penalty(if any) + GST] from your selling price.

How your payout is calculated?

The final payout made to you is done after the various commissions and fee are deducted from the selling price. Refer to the below table for payout calculation.

  • Once the product is delivered to your customer, the payment will be initiated by the next working day.
  • Payment is transferred every day except for bank holidays and it is processed during the banking hours only.
Let’s explain further

Why haven’t you received your payout?

The transferred payment will reflect within the next day from the date of delivery of the product. However, there might be some occasions, when your payment is delayed. Your payment might be delayed due to following reasons:

  • Bank Holiday – If there is a bank holiday at the time of your payout, you will receive it within the next business day.
  • Account details – A recent change in your bank detail might cause a delay in your payment. You can easily update your account details via seller panel. Read more
Need-to-know terms:
  • Payments tab: The sellers can make use of Payments tab where they will be able to view all their payments and settlements. The tab gives an insight into all your earnings, deductions or penalties.
  • Payouts: You can view your date wise payment breakups by clicking on ‘Orderwise payouts‘ under this tab. You will also be able to download orderwise CSV file for all filtered settlements.
  • Commission & Approval: You can easily access and view product-wise commission, merchant commission, and category-wise commission with their complete status.
  • Invoice: This tab has a detailed list of all the invoice. Here you can download the invoice by navigating through the tree as per the invoice type, year and month.
  • GST Report: The last tab under ‘Payments’ is ‘GST Report’ where you can view all your reports from October 2017 until present year i.e 2018.

In case you are looking for more information, you can also check:
Various Fee

Questions, clarifications or doubts, you can reach us via the Seller Support tab.

Related Links:
  1. Payment lifecycle
  2. Payment calculation
  3. Commission : Update & Approval
  4. Commission invoice
  5. Payouts