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  1. /
  2. Guidelines for document submission

Paytm Mall is one of the biggest E-commerce platforms that allow start-ups and sellers to grow their online business in India. Launch your online business with minimum investment on our platform, and realize your dream of championing the online selling game!

The registration is free and can be done by following a few easy steps! Before you start your journey, let's get you acquainted with the documents required to register yourself as a Paytm Mall seller.

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PAN card

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GSTIN
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Cancelled cheque
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Company/Warehouse Address Proof

What are these documents and how to submit them?


How to submit your documents?


What is a PAN Card and why is it required?

A Permanent Account Number (PAN) is issued by the Income Tax Department under Income Tax Act, 1961. This is a unique 10-digit code imprinted on a laminated plastic card. Individuals, entities, and all those whose income is taxable under the Income Tax Act, 1961, are required to get a PAN Card issued.

What to keep in mind while submitting the PAN Card details?
  • For a sole-proprietor, the PAN Card should be on the individual's name 
  • For LLP/Pvt. Ltd./Public Ltd. entities, the PAN Card being submitted should be on the company's name
  • If you do not have a PAN Card or have recently applied for the same, share the scanned images once you have the physical copy of the PAN Card available with you. In this case, requests will lead to rejection if you try to submit any of the following documents:
    • Scanned copy of the online or a physical receipt of the PAN application OR
    • Screenshot of the PAN taken from the related website
 guidelines for image submission:
  • Only a scanned copy of the original PAN Card is to be submitted
  • Images of photocopies of the PAN will not be accepted
  • The images submitted should be clear, with the PAN and other relevant details clearly visible


*The images used here are only for illustration purposes. Any representation or misuse of these is prohibited & may attract strict action.

What is a GSTIN and why is it required?

A GSTIN is an alphanumeric 15-digit number issued by the Government to all tax-paying entities. In case you are/will be operating with multiple warehouses located across different states, you will be required to get the GSTIN for every state your warehouses are located in.

What to keep in mind while submitting your GSTIN?
  • The status of the GSTIN should be Active
  • Only those GSTINs with taxpayer type 'Regular ' will be accepted and any other taxpayer type will be rejected
  • The GSTIN should be of the same state from where you will be operating your warehouse for order management & pickups
  • The PAN mentioned on the GSTIN should match with the one on the submitted PAN card
Guidelines for image submission:
  • Images of the GSTIN should be clear so that all the relevant details are easily visible


*The images used here are only for illustration purposes. Any representation or misuse of these is prohibited & may attract strict action.

What is a Cancelled Cheque and why is it required?

A Cancelled Cheque is like any of the regular cheques issued by your bank but is crossed-out and has 'Cancelled' written on it. It is required to register your banking details with us so as to ensure timely payouts.

What to keep in mind while submitting a cancelled check?
  • For a sole-proprietor, only a scanned copy with the individual's name, IFSC code, and account number clearly printed is acceptable
  • For LLP/Pvt. Ltd./Public Ltd. enterprises, only a scanned copy with the Company's name, IFSC code, and account number clearly printed is acceptable
  • If the company's (or the individual's) name is either handwritten or stamped on the cancelled cheque being submitted, a bank declaration form (on the bank's letterhead with the signature and stamp of the authorized signatory) should be provided 
  • If a cancelled cheque is not available, a bank declaration form (on the bank's letterhead with the signature and stamp of the authorized signatory) should be provided 
Guidelines for image submission:
  •  Only a scanned copy of the cancelled cheque will be accepted
  • Images of photocopies of the cancelled cheque will be rejected
  • Images submitted should be clear so that all the relelvant details are easily visible 


The images used here are only for illustration purposes. Any representation or misuse of these is prohibited & may attract strict action.

What is an address proof and why is it required?

An Address Proof is a document that facilitates the verification of the details related to your company/warehouse address.

Here's a list of documents acceptable as address proof:

a. GSTIN
b. Electricity/Telephone bill
c. Certificate of Incorporation
d. Municipal corporation certificate
e. Lease agreement
f. Bank passbook on the company name

If you are a sole-proprietor, any one of the following can be submitted as an address proof:

a. Driving license
b. Voter ID
c. Aadhaar Card
What to keep in mind while submitting it?
  • If you are a sole-proprietor, your company address proof can be on your name however in case of Pvt Ltd or Partnership, details should be on the company's name
  • Always submit the latest Electricity bill/Telephone bill for address verification purposes. Any bill older than three (3) months will be rejected
  • The rent agreement submitted for address verification purposes should be valid and must be a scanned copy (all pages) of the original document
Guidelines for image submission:
  • The Aadhaar Card and the Voter ID Card required to be submitted by you should have images of both the front & the back side of the document(s)
  • In case of rent agreements being submitted as an address proof, a scanned copy of all the pages will be required. A scanned copy of only the front/first page will be rejected
  • Only a scanned copy of an original and relevant document is accepted.  Images of photocopies will be rejected
  • Images provided should be clear and all the relevant details must be easily visible


*The images used here are for illustration purposes only. Any representation or misuse of these is prohibited & may attract strict action.

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